Why does your website need ongoing care?
Your website is an investment. It’s important to give it time and attention so that it continues to work for you, achieving the business goals you’ve set for it. Neglecting your website could mean the difference between a successful business and one that fails.
What kind of love does your website need to perform at its best?
All software needs updating, including the software that powers your website. Your content also needs regular revising so that you can remain competitive and relevant (also, Google loves it when you add new things). The world is moving fast, especially in technology, and it’s getting harder to keep up with changes and stay ahead of competitors. It’s also time consuming. When you leave all that to us, you’ll have more time to focus on what you should be doing in your business – building relationships with your customers.
What if my site gets hacked?
More and more websites are getting hacked every week and the attackers are getting smarter. Would you know what to do if you found your website hacked? How much would it cost your business? Would you know how to fix it? If the answer is no, read on because we have you covered.
How do we solve these problems for you?
We understand how important a website is to a small business and we aim to take ultimate care of it. We know what your website needs because we built it!
Website Care and Maintenance
All of our Website Care plans keep your website’s software up to date, free of clutter, backed up and secure – so that you can have peace of mind not worrying about the technical stuff. There are no contracts – you can upgrade, downgrade or cancel at any time.
Software Updates
Website software is constantly being updated to address bugs and protect against known security threats. It’s vital that your website stays up to date with these latest software versions. Running older versions leaves security holes, opening up your site to potential hacking risks.
Security and Malware Scans
We’ll implement top notch security measures on your site and do scans daily to detect any abnormalities. If you do happen to become the target of a website hacker, the security barriers we put in place will make it harder for them to succeed.
Offsite Backups
Backing up your site is absolutely crucial. It means that if, for any reason, something happens to your site or your hosting server, you will have a current version of your site at your finger tips, ready to restore and get you back on track with minimal repercussions.
Uptime Monitoring
If your site goes down for any reason, we’ll be notified straight away so we can investigate.
WooCommerce Support
eCommerce is tricky. We take great care to ensure your store is looked after with minimal disruption to you and your customers.
Premium Plugins Access
We use premium plugins that go beyond basic features. Our own investments cover developer licenses. Whilst on a plan with us you have access to these licenses.
Spam Comment Management
Those spam comments sure can build up and before you know it you have hundreds on your site, cluttering up your database. We get rid of those pesky suckers and put barriers in place to minimise them getting through as much as possible.
Database Cleanup
Did you know that every time you edit a page or post in WordPress, a revision is saved? If you’re not putting a limit on those and clearing them out regularly, your database can get very bloated and slow your site down. We clean up your database regularly for you to keep your site lean and run optimally.
Broken Links Checks
External page links are outside your control and sometimes they can expire or be changed by the other site owner. A Broken Link Check will find any links that are broken so that you can fix them on your site and avoid leading your visitors down the wrong path.
Continuous Improvement
We can also keep you moving forward, growing your site to meet the demands of your growing business, keeping ahead of the competition and abreast of new technologies. We listen. We strategise. We come up with creative solutions to the challenges your business faces.
Site Content Tweaks
Our Continuous Improvement plans include time blocks that can be used for things like adding content (blog posts, landing pages, promotions, banner images and more), measuring your stats (website traffic, SEO metrics, conversion rates and more), running marketing campaigns (Facebook, Google Adwords, email) or tweaking existing content to test performance.
Extra Time Blocks
15% off extra time blocks.
Site Reviews
At regular intervals we’ll do a full evaluation of your site to measure it’s success – whether it’s achieving the goals your business has set for it and what, if anything, needs to be tweaked to keep it on the right path.
Strategy Coaching Sessions
These Strategy Sessions are like mini site reviews but they’re more focused on planning areas of gradual improvement for your site. For example, if you have a sale coming up, we might discuss what you’re hoping to achieve and what we can do to maximise the success of your campaigns across social media, email marketing and promoting the sale on your site. These sessions are to designed to keep your website growing with your business and making sure you have the right tools for success.
See the plans outlined below for details of what we can offer to suit your needs.
(WordPress and plugins)
(WordPress and plugins)
(WordPress and plugins)
(WordPress and plugins)
Note: Website Care plans are by application only – we’ll only take you on if, based on your website’s needs, we know we can be of benefit.