Building Your Website
We build websites that not only look great but are easy to navigate, logical in structure and lead visitors on the path to conversion.
Your site will load fast and function well on all devices including computers, tablets and phones. We pay attention to web standards and are constantly evolving our toolkits to incorporate new trends and technologies.
We also pay attention to your offline workflows – your invoicing and accounting processes, your process for taking phone orders and anything else that is an integral part of your business – so that your online workflow integrates as seamlessly as possible.
How We Work
Actually, here’s how we don’t do things.
We don’t have packages. Selling you a 5 or 10 or 20 page website package does you and us a disservice. Packages like that do nothing to address your goals and objectives and they rely on you, the client, to know exactly what you need. That’s a huge responsibility for a small business owner with no experience building websites.
Back to how we do things…
It’s all about you
We listen to you. We ask questions. Building a website is a collaborative effort. We ask you to spend some time thinking about your business and it’s goals, what’s working and not working, what your customers want, what your competitors are doing etc.
You can read more about what we do in our Digital Roadmapping Session.
We work with you to plan what you want to achieve, why it’s important and strategise how you’re going to achieve it – tailoring a solution that suits your needs and your budget.
But it’s not all up to you
We don’t expect our clients to know what they need to put on their websites. Our knowledge comes from years of experience, learning from our mistakes and our colleagues, and we’re here to help.
Coming up with engaging content is tricky. We know you hold the keys to your content and we’re all about helping you unlock the box. We’ll work with you to flesh all your thoughts out into engaging page copy and suggest suitable supporting images too.
We can also recommend an SEO copywriter if you would like to leave the text to someone who writes web copy day in day out (recommended if your budget allows it).
Our Process
Our tools and processes allow us to manage all aspects of your project – communication, planning, content gathering, design changes and approvals, bug tracking, task assignment, launch checklists, ongoing changes and more.
This ensures we can keep you informed of where we’re at, what we need from you to move to the next stage and whether the timeline and budget are on track.
You’ll always know what we’re working on and have the opportunity to provide feedback every step of the way.
Introduction
Strategy
A Digital Roadmapping Session to assess your needs, set goals, develop tailored strategies, and recommend the right technologies for your online success.
Content
Design
Development
Launch
Ongoing Services
One of the most important aspects of our relationship with you is making sure your site continues to grow and work for you for years to come. Like any investment, a website needs ongoing maintenance to perform at it’s best.
It also needs to grow and evolve as your business grows and evolves. Your goals will almost certainly change over time and having us as a partner means your website won’t be left behind.
All of our packages include ongoing care of your website. We will work with you to ensure it continues to achieve the goals that are important to growing your business.
Care & Maintenance
Growth
Website Development FAQs
Got questions? Hopefully we’ve answered them below. If not, just ask.
Can you build membership or directory websites?
Sometimes. We have plenty of experience with them but they take a lot of work to maintain. Let us know your requirements and we’ll see if we think it will be a good fit.
Can you build eCommerce websites?
Sometimes. We have plenty of experience with them but they take a lot of work to maintain. Let us know your requirements and we’ll see if we think it will be a good fit.
How do you manage software licences?
Either BYO yours (or your client’s if we’re white labelling) software licences or sign up to a care plan and use our licences (with the added bonus of having us take care of all the website’s maintenance requirements). Being on a care plan with us can save you hundreds of dollars each year if you don’t have your own licences already.
Can you build our site using the Block Editor?
No, sorry. It’s getting better but in our opinion it’s just not up to scratch for complex web development requirements. Occasionally we will use the Block Editor for simple blog posts though.
Can you build our site using Elementor or Divi?
No, sorry. We’re not fans of those page builders and have limited experience with them. You’d be better served finding a developer who specialises in those frameworks. We build using Bricks by default but are happy to use Beaver Builder if you request it specifically.
We are WordPress specialists
We have been building WordPress websites since 2008!
We’re equally comfortable with complex, bespoke, data-driven websites as we are with a simple brochure site. Your content will be logically organised and easy to manage regardless of its size.